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EP360 Support
Services
Endpoint IT Management Pricing

Perfect for organizations that need comprehensive IT management and support for existing PC endpoints.

ENDPOINT IT MANAGEMENT INCLUDES:

  • Unlimited Help Desk Access
  • 24x7 Remote Monitoring & Management
  • Automated Remote Patch Management
  • Managed Anti-virus
  • Managed Anti-malware
  • Managed Anti-ransomware
  • Asset Management & Reporting
EP360 Support
Endpoint IT Management

Our EP360 Support solution is designed to provide full lifecycle management for your employees and Tier 1/2 end-user support backed by our responsive user desk.

Our Proactive Approach includes:

  • Anti-virus, anti-spyware, anti-malware, and anti-ransomware scans
  • Preventative software patch management
  • Software licensing management and compliance reporting
  • PC inventory management reporting
  • PC performance tuning
  • End-user desktop remote access
  • · Client console and monthly reports
EP360 Support
Unlimited Help Desk

Included in our endpoint management solution is unlimited Help Desk Access, which includes our online HelpDesk Support portal.

Online HelpDesk includes:

  • 24x7 access to our U.S.-based help and support desk
  • Real-time ticket creation
  • Call-back scheduling
  • Reported issue updates and history
Upgrade Options
Global Tech Solution EP360 SUPPORT Endpoint Managed Services
  • Upgrade to Active Security Management & Monitoring
  • Upgrade to Unlimited Live Help Desk 12x5
  • Upgrade to Unlimited Live Help Desk 24x7
  • Upgrade to End-to-End Network Management with E360 Support